Imprint

Information according to § 5 TMG:
IT hilft gGmbH i.G.
Represented by Peggy Reuter-Heinrich
Scariastraße 9
01277 Dresden
Internet: http://www.it-hilft.de
Email: info(at)it-hilft.de

As your personal data is important to us, this privacy policy explains what happens to any personal data that you provide to us or that we collect from you whilst you visit our website or use our Windows 8 apps. Our Privacy Policy is based on the legal regulations of the German Data Protection Act (Bundesdatenschutzgesetz, BDSG), the German Broadcast Media Act (Telemediengesetz, TMG), and other legal data protection regulations.
Subject of this Privacy Policy is personal data. Due to § 3.1 of BDSG these are any personal data belonging to any individual person like name, postal address, e-mail address, phone number as well as personal user data, i.e. the IP address.

Collecting and Storing Personal Data

It is generally not necessary to submit any personal data to visit our website. Nevertheless, in some cases it may be necessary to collect your personal data to ensure the appropriate delivery of one of our services or products to you, i.e. providing general information about our services, delivering support for our services and products, or delivering update and data services based on the delivery of our apps. If you commission us to provide you with one of our services / one of our products, we collect and store your personal data only to ensure the appropriate provision of the services / fulfillment of the agreement. For that, it may be necessary to pass your personal data towards third party companies in order to provide the required services / to fulfill the agreement, i.e. to shipping carriers or service providers. If we provide one of the following or any similar services, we have to collect and store your personal data and will request your agreement at the corresponding step:
– Sending of our newsletter
– Participating in our promotions/sweepstakes
– Check of solvency and age
– Personalization of our website
– Other services and offers, for which your agreement is mandatory
After fulfillment of contracted agreements your data will be blocked and deleted according to legal tax and commercial law regulations, unless you haven’t explicity consented to any usage of your data.

Collecting and Storing of Usage Data

For an optimal usage of our website and/or application we reserve the right to safe date/time and reffering pages during usage. This is done anonymized without any personal identification of the user. In some cases it is possible to create profiles using pseudonyms or internal IDs which do not directly connect to personal identification. Cookies or similar routines might be used to store statistics like the operating system, internet browser, IP address, reffering pages and date/time. Those as well treat any information anonymously and only to pure statistic usage and their storing and treatment allow no connection to a person or a users personal informations.

Using Microsoft’s Skydrive to synchronize application data

HeiReS might utilize the Microsoft Skydrive technologie at certain points to synchronise data between different Windows-based plattforms such as tablets, desptop pc’s or smartphones where reasonable. We guarantee that storing such informations will be only done on your personal, dedicated Skydrive account. Microsoft’s privacy policy for using Skydrive remains unaffected. Data from other applications stored in Skydrive directories remains untouched and we do not try to gain access to. Storing data on Skydrive is only done to make certain documents or settings available to your different devices. It is possible at any time to decline the usage of Skydrive for HeiReS applications on your devices. No information will be stored on Microsoft cloud services by our apps and no synchronisation of your devices will take place. Except from this are apps using other cloudservices than Skydrive to store data, e. g. a data warehouse or Windows Azure database systems. For those cases your operating system will inform you about the necessity of these functions and you will have to individually agree to and accept them before the applications first start.

Committed data usage

We work under the commitment of the necessity of storing data and so only ask for, work with and store data to certain and declared usage we inform you about. No data is transfered or processed to anyone at any time without your agreement or unless they are agreed as part of a contract or dedicated service. Processing data to public/govermental services with legal authority to claim information is also only done within the requirements of local and federal law. Internally every employee, subcontractor and partner is informed about our pricacy policies and has to agree them by signing a non-disclosure agreement.

Right of access and disclaimer

You can request information about any data stored without required reasons from us at any time and without further costs. Any of your data stored can be blocked, corrected, or deleted at any time. You can also decline your agreement to our data handling concept on demand. To contact us, please use the information provided on the impressum page of our website. Please feel also free to contact us if you have any further questions, comments, or issues with our handling of your personal data. Please be aware about changing privacy policies of third party companies e. g. Microsoft or Google. We suggest you continuously stay informed about such changes and other legal issues regarding your privacy.

Google Analytics

This website and some HeiReS apps are using Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en

Third Party APIs:

FlashCard app: This service uses the API’s of Quizlet and Flashcardexchange, within the condition of use for the purpose of search requests. While using this App and especially while running search requests you agree to the information procession by Quizlet and Flashcardexchange.

Committed data usage
We work under the commitment of the necessity of storing data and so only ask for, work with and store data to certain and declared usage we inform you about. No data is transfered or processed to anyone at any time without your agreement or unless they are agreed as part of a contract or dedicated service. Processing data to public/govermental services with legal authority to claim information is also only done within the requirements of local and federal law. Internally every employee, subcontractor and partner is informed about our pricacy policies and has to agree them by signing a non-disclosure agreement.

Right of access and disclaimer

You can request information about any data stored without required reasons from us at any time and without further costs. Any of your data stored can be blocked, corrected, or deleted at any time. You can also decline your agreement to our data handling concept on demand. To contact us, please use the information provided on the impressum page of our website. Please feel also free to contact us if you have any further questions, comments, or issues with our handling of your personal data. Please be aware about changing privacy policies of third party companies e. g. Microsoft or Google. We suggest you continuously stay informed about such changes and other legal issues regarding your privacy.

Using Location Services in our apps

Apps of ours which utilize location services are designed to simply use the derived co-ordinates for auto-configuring the app experience for you. These co-ordinates are not passed to our online servers nor any 3rd parties (unless where explicitly stated) and are not recorded inside the app at any point. When using Microsoft Bing Localization and Visualization Services please note that Microsoft may collect additional usage data automatically as part of their platform components. We recommend to check Microsoft’s actual privacy policy at http://privacy.microsoft.com.
apply.