Welcome App Germany

Orientation and integration help for immigrants and refugees in Germany

  • Welcome App Germany is 100 % free of charge for the user
  • Available for Android, iOS, and Windows
  • Runs on smartphones, tablets, laptops, PCs (OS dependend)
  • Multilingual due to the origin of the user
  • DE/EN/FR/AR/RU/FA implemented
  • Further languages possible
  • General information about everyday life
  • Specific information on the topic of asylum
  • National and regional contacts
  • Can be used also without constant Internet connection
  • Tested and validated data only
  • Constantly updated and extended
  • Sustainable approach

A project of

Responsible for design, development, content:

App details and download

Permissions asked by the app: use of the Internet connection (for updates) and location service (for digital map). The app is still usable without both functions. There is no data collection, storage or dissemination to third parties. The version for Windows phone is a universal app that is fully functional and can be run on normal Windows systems (starting with version 8.1). It is optimized for the use on Smartphones and tablets/PCs.

The Welcome App Concept


For refugees, migrants and immigrants
● Available for all smartphones and tablets
● Several native languages available
● Wide range of themes with high utility
● Added value through local contacts
● Supporting integration and togetherness
● Makes learning German easier


For helpers, counselors and authorities
● Available for Windows PCs and laptops
● Translation help in case of missing translator
● Better understanding through information
● Constant topicality saves printing costs
● Extending option for contacts
● Digital reference book covering a variety of topics


For cities, communities and counties
● Available for terminals and large screens
● Information material with local references
● Activating volunteers and associations
● Emphasizing local characteristics
● Extension through dialogue possible
● Lower costs in comparison to brochures and websites

For companies, welfare and NGO‘s
● Printed version available
● Company representation
● Support of regions and functions possible
● Input of own ideas and suggestions
● Connection to the labor market
● Information materials for integration within companies

The welcome app for your city/region?

Cities/regions already integrated with local content:
• Berlin
• Chemnitz
• Dortmund
• Dresden
• Erlangen
• Frankfurt am Main
• Görlitz (Landkreis)
• Göttingen
• Göttingen (Landkreis)
• Harburg (Landkreis)
• Mainz
• Meißen (Landkreis)
• Meschede
• Mittelsachsen (Landkreis)
• München
• Peine (Landkreis)
• Rostock
• Sächsische Schweiz Osterzgebirge (Landkreis)
• Schwerin
• Wiesbaden

Further cities/regions are in preparation/planning


Welcome App Integration for your city/region? Or a Welcome App for your Country?

Welcome app sponsorship

The Welcome App Germany in its current version was run by the Heinrich & Reuter Solutions GmbH – a.k.a. HeiReS – as a nonprofit project until the beginning of 2017. Since March 2017, it was transferred into administration and operation by the non-profit IT hilft gGmbh. HeiReS will continue to work at the Welcome App as a technical partner and supporter for IT helps gGmbH.

In addition to HeiReS, there are a number of other companies, associations etc. who, with their friendly support, have made the Welcome App possible, financed specific features or subsidized specific regions. We would like to thank all of you for your contribution to our vision.

In order to thank us for your support, we have worked out a model that offers a wide range of possibilities, from a formal thank-you letter, through public naming in the social media to listing within the app.

As a none-profit comany, it is not only our wish, but also our legal duty to work unselfishly and without profit orientation. As a result, all of our revenues and donations flow directly into our projects. In some cases we also donate to other non-profit projects, e.g. in the context of refugee aid in Germany, in the countries of origin and in so-called “transit countries”.

You want to support the Welcome App quickly and easily?

News blog posts

The welcome app in the Saxon newspaper articles

The welcome app in the Saxon newspaper articles

Apr 11 2017

Long was no longer quiet in the reporting around the welcome app Germany – perhaps the original topic of digital aid to…

Extension languages Greek and content improvement

Extension languages Greek and content improvement

Apr 06 2017

A central role in the appreciation of the welcome app Germany is multilingualism completely out of the question. Therefore this topic also…

Peggy in "Companies integrate refugees" in Dresden

Peggy in "Companies integrate refugees" in Dresden

Apr 05 2017

Peggy Reuter-Heinrich, partner – Director of the Heinrich & Reuter Solutions GmbH and founder/shareholder – director of IT helps gGmbH was on…

Donations from the welcome app context 2015-2016

Donations from the welcome app context 2015-2016

Apr 05 2017

As we have communicated Yes several times, which was a welcome app Germany from the Heinrich & Reuter Solutions GmbH as a…

IT helps gGmbH presents itself

IT helps gGmbH presents itself

Apr 05 2017

With effect of the operation was to March 2017 and the administrative management of the welcome app Germany officially helps IT pass…

Read more ...

How to contact us

A project of IT hilft gGmbH,
Scariastr. 9, 01277 Dresden

+49 (0)351 31293064

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