Welcome App Germany

Orientation and integration help for immigrants and refugees in Germany

  • Welcome App Germany is 100 % free of charge for the user
  • Available for Android, iOS, and Windows
  • Runs on smartphones, tablets, laptops, PCs (OS dependend)
  • Multilingual due to the origin of the user
  • DE/EN/FR/AR/RU/FA implemented
  • Further languages possible
  • General information about everyday life
  • Specific information on the topic of asylum
  • National and regional contacts
  • Can be used also without constant Internet connection
  • Tested and validated data only
  • Constantly updated and extended
  • Sustainable approach

App details and download

Permissions asked by the app: use of the Internet connection (for updates) and location service (for digital map). The app is still usable without both functions. There is no data collection, storage or dissemination to third parties. The version for Windows phone is a universal app that is fully functional and can be run on normal Windows systems (starting with version 8.1). It is optimized for the use on Smartphones and tablets/PCs.

The Welcome App Concept


For refugees, migrants and immigrants
● Available for all smartphones and tablets
● Several native languages available
● Wide range of themes with high utility
● Added value through local contacts
● Supporting integration and togetherness
● Makes learning German easier


For helpers, counselors and authorities
● Available for Windows PCs and laptops
● Translation help in case of missing translator
● Better understanding through information
● Constant topicality saves printing costs
● Extending option for contacts
● Digital reference book covering a variety of topics


For cities, communities and counties
● Available for terminals and large screens
● Information material with local references
● Activating volunteers and associations
● Emphasizing local characteristics
● Extension through dialogue possible
● Lower costs in comparison to brochures and websites

For companies, welfare and NGO‘s
● Printed version available
● Company representation
● Support of regions and functions possible
● Input of own ideas and suggestions
● Connection to the labor market
● Information materials for integration within companies

The welcome app for your city/region?

Cities/regions already integrated with local content:

• Berlin
• Chemnitz
• Dortmund
• Dresden
• Erlangen
• Frankfurt am Main
• Göttingen
• Göttingen (County)
• Meschede
• München
• Peine (County)
• Rostock
• Sächsische Schweiz Osterzgebirge (County)
• Schwerin

Further cities/regions are in preparation/planning


Welcome App Integration for your city/region? Or a Welcome App for your Country?

Welcome app sponsorship

The welcome app with the purpose to help – we have no plans to aspire profit with it. However such a project with such a large scale naturally causes high running costs, which we cannot afford as operator of the app and that sometimes can’t be covered by the coffers of the interested cities/regions. Therefore we are constantly looking for organizations, businesses or individuals that would like to support us in realizing the Welcome App Germany.

In order to thank you for your support adequately, we have elaborated a model which provides different categories from a formal thank you letter to public mentioned in social media to the listing within the app.

At this point we like to thank all those who have supported us so far in creating the Welcome App.

Welcome App Möglichmacher/Enablers:
„In ACCRETECH steckt das Wort Accrete, was so viel bedeutet wie Zusammenwachsen. Wir möchten dazu beitragen, das Zusammenwachsen in Deutschland zu vereinfachen, verbessern und beschleunigen.“



Welcome App Unterstützer/Supporters:

Welcome App Fans:
AHC Oberflächen, aps Solutions GmbH, bitcom e. V., CONVANIT GmbH & Co. KG

You would like to support the Welcome App quick and easy?


We give something back!

Because of afterwards obtained sponsors, improved work processes or support by third parties, it may happen that financial surpluses are generated by the Welcome App. We use this in an appropriate amount for donations to other charitable initiatives and associations, which – actively or passively – offer help in the refugee context.

We use the industry-standard share to the calculation of surpluses by ~ 10%. All income generated via the welcome application don’t get included in the corporate context of HeiReS or Saxonia Systems but remain excluded in special accounts for running the app, its further development, the covarege of everyday costs or in the case of the surplus for donations.

We select the recipients very precisely and carefully. Donations go exclusively to organizations and associations that are active in the following areas and work fair, sustainable and transparent:

  • Aid to refugees in Germany
  • Aid to refugees in the countries of origin
  • Aid to refugees in so-called “transit countries”
  • Help on the ground in the countries of origin (health)
  • Help on the ground in the countries of origin (supply)
  • Help on the ground in the countries of origin (human rights)
euros in total are already donated or about to be donated to …

How to contact us

Heinrich & Reuter Solutions GmbH,
Scariastr. 9, 01277 Dresden, Germany

+ 49 (0) 351 65615776

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Press/media information and contact

We are pleased about the almost overwhelming feedback and the public perception, which received the welcome app since the first release. Many thanks to all members of the press who support us with your work in the publication and dissemination of the app.

Current Press Release (October 2016, in cooperation with Microsoft)

Prior Press Release (April 2016)

Contact for press/media

We ask for your understanding that we can only process initial press inquiries.

Links to press/media mentions the last few months:

2015 - Teil 2
2015 - Teil 1


"We're the good guys"
July 2016, new Germany
'Smartphone app makes it easier coming in Schwerin'
June 2016, Schwerin news
"Apps, digital solutions and a payment card"
May 2016, Dresdner official journal
"Refugees and the Technology of Exile"
May 2016, the Wilson Quarterly
"Digital helper for newly arrived"
May 2016, grimme lab.de
"Welcome App – Help For Self Help"
April 2016, help-for-selfhelp.eu
"Welcome app – Dresden welcome help for refugees"
March 2016, entwickler.de
"Social startups are looking for money"
March 2016, Handelsblatt
"Refugee help now available via app"
March 2016, Göttinger Tageblatt
"Reasons for refugees"
March 2016, Islamic News
"Voice app as a good supplement of the welcome app"
March 2016, Berliner Morgenpost
"Welcome app for refugees: info about Göttingen directly on your Smartphone"
March 2016, Hessische/Niedersächsische Allgemeine
"Reasons for refugees – social startups looking for money"
March 2016, Dresdner neueste Nachrichten
"Integration help via Smartphone: how welcome app Germany refugees welcomes"
March 2016, JAXenter
"Rush at the entrepreneurs Conference in Dresden"
February 2016, Dresdner neueste Nachrichten
"Phone apps welcome refugees to Germany"
January 2016, NEWSOK
January 2016, www.wirsindfreiberg.de
"Integration on all channels: apps for refugees"
January 2016, digitalfernsehen.de
"E-inclusion"Welcome "app"
January 2016, Schwäbische.de
"Phone apps welcome refugees to German"
January 2016, DailyAmerican
"Apps want to help refugees, to deal in Germany. How good are they?"
January 2016, mirror online / Bento
"Apps are designed to help refugees arriving"
January 2016, economic week

2015 - Teil 2