Welcome App Germany

Orientation and integration help for immigrants and refugees in Germany

  • Welcome App Germany is 100 % free of charge for the user
  • Available for Android, iOS, and Windows
  • Runs on smartphones, tablets, laptops, PCs (OS dependend)
  • Multilingual due to the origin of the user
  • DE/EN/FR/AR/RU/FA implemented
  • Further languages possible
  • General information about everyday life
  • Specific information on the topic of asylum
  • National and regional contacts
  • Can be used also without constant Internet connection
  • Tested and validated data only
  • Constantly updated and extended
  • Sustainable approach

App details and download

Permissions asked by the app: use of the Internet connection (for updates) and location service (for digital map). The app is still usable without both functions. There is no data collection, storage or dissemination to third parties. The version for Windows phone is a universal app that is fully functional and can be run on normal Windows systems (starting with version 8.1). It is optimized for the use on Smartphones and tablets/PCs.

tHE Welcome App Concept


For refugees, migrants and immigrants
– Available for all smartphones and tablets
– Several native languages available
– Wide range of themes with high utility
– Added value through local contacts
– Supporting integration and togetherness
– Makes learning German easier


For helpers, counselors and authorities
– Available for Windows PCs and laptops
– Translation help in case of missing translator
– Better understanding through information
– Constant topicality saves printing costs
– Extending option for contacts
– Digital reference book covering a variety of topics


For cities, communities and counties
– Available for terminals and large screens
– Information material with local references
– Activating volunteers and associations
– Emphasizing local characteristics
– Extension through dialogue possible
– Lower costs in comparison to brochures and websites


For companies, welfare and NGO‘s
– Printed version available
– Company representation
– Support of regions and functions possible
– Input of own ideas and suggestions
– Connection to the labor market
– Information materials for integration within companies

The welcome app for your city/region?

Cities/regions already integrated with local content:

• Berlin
• Chemnitz
• Dortmund
• Dresden
• Erlangen
• Frankfurt am Main
• Göttingen
• Göttingen (County)
• Meschede
• München
• Peine (County)
• Rostock
• Sächsische Schweiz Osterzgebirge (County)
• Schwerin

Further cities/regions are in preparation/planning


Welcome App Integration for your city/region? Or a Welcome App for your Country?

How to contact us

Heinrich & Reuter Solutions GmbH,
Scariastr. 9, 01277 Dresden, Germany

+ 49 (0) 351 65615776

Your reason to get in touch with us *

Contact Agreement: *
Yes, I agree to be directly contacted!

(* marks required fields/information)

Press/media information and contact

We are pleased about the almost overwhelming feedback and the public perception, which received the welcome app since the first release. Many thanks to all members of the press who support us with your work in the publication and dissemination of the app.

Current Press Release (October 2016, in cooperation with Microsoft)

Prior Press Release (April 2016)

Contact for press/media

We ask for your understanding that we can only process initial press inquiries.

Links to press/media mentions the last few months:

2015 - Teil 2
2015 - Teil 1


"We're the good guys"
July 2016, new Germany
'Smartphone app makes it easier coming in Schwerin'
June 2016, Schwerin news
"Apps, digital solutions and a payment card"
May 2016, Dresdner official journal
"Refugees and the Technology of Exile"
May 2016, the Wilson Quarterly
"Digital helper for newly arrived"
May 2016, grimme lab.de
"Welcome App – Help For Self Help"
April 2016, help-for-selfhelp.eu
"Welcome app – Dresden welcome help for refugees"
March 2016, entwickler.de
"Social startups are looking for money"
March 2016, Handelsblatt
"Refugee help now available via app"
March 2016, Göttinger Tageblatt
"Reasons for refugees"
March 2016, Islamic News
"Voice app as a good supplement of the welcome app"
March 2016, Berliner Morgenpost
"Welcome app for refugees: info about Göttingen directly on your Smartphone"
March 2016, Hessische/Niedersächsische Allgemeine
"Reasons for refugees – social startups looking for money"
March 2016, Dresdner neueste Nachrichten
"Integration help via Smartphone: how welcome app Germany refugees welcomes"
March 2016, JAXenter
"Rush at the entrepreneurs Conference in Dresden"
February 2016, Dresdner neueste Nachrichten
"Phone apps welcome refugees to Germany"
January 2016, NEWSOK
January 2016, www.wirsindfreiberg.de
"Integration on all channels: apps for refugees"
January 2016, digitalfernsehen.de
"E-inclusion"Welcome "app"
January 2016, Schwäbische.de
"Phone apps welcome refugees to German"
January 2016, DailyAmerican
"Apps want to help refugees, to deal in Germany. How good are they?"
January 2016, mirror online / Bento
"Apps are designed to help refugees arriving"
January 2016, economic week

2015 - Teil 2